Frequently Asked Questions

You need to show proof of identity (ID / driver's licence / Passport / Permit) and a proof of your current address (utility bill / account not older than 3 months). Please select the membership link to download the application form

You can login to your account to renew your items by using your library barcode and six-digit PIN. By default your PIN will be the last 6 digits of your library card. Ask a member of library staff if you experience any login issues.

We can email you 3 days before items are due back – contact us to activate this service.

You can login to your account if you are unsure of when something is due back.

Library members can access the Internet for free at all libraries. You must have your library card with you to use this service.

These free terminals offer a limited service, allowing you to view websites, email and print (for which there is a small charge).

You can only use the Internet for a maximum of 45 minutes per day. You will be automatically logged out 10 minutes before the library closes.

Visit Sm@rtCape for more information.

Free wifi is available at some libraries, please enquire at your library if it does have wifi.

You only need a library card to login.